Shipping Policy

Freight or Delivery charges will be added to invoice. Signlights LED® does reserve the right to select shipping company and routing of all orders. Signlights LED® may divide shipments as necessary to insure prompt delivery. All orders shipped will use standard ground shipping. If express arrival is requested by customer, additional shipping charges will apply and be added to invoice. Signlights LED® assumes no responsibility in regards to shipping delivery schedules.

It is the buyer’s responsibility to inspect all goods upon arrival. Any damage must be noted to Carrier driver and also on the Bill of Lading. Any product items shipped from Signlights LED® that are found to be damaged as a result of shipping must be reported to Signlights LED® immediately upon receipt. Please inspect all packages upon receipt before delivery driver leaves premises. Please take photos of damaged packaging. If you encounter damaged product due to shipping, contact Signlights LED at 828-455-1787 to request a damage call tag (DCT). Once a DCT has been issued, product must be returned to the shipping company in the original packaging. Once received, if damage is found to be caused by shipping or packaging failure, a replacement product will be sent.